April 03, 2020
During these uncertain times, we are committed to the health and well-being of your horse. South Mountain Equine will continue to provide emergency service and services that can’t be delayed for a prolonged period of time. Our care that we provide is contingent on the health of our veterinarians and staff. In order to maintain health for our staff and community, please note our new protocols.
- If you or anyone in your household is experiencing symptoms or illness, please let our office know prior to your appointment. We will have technical staff to help minimize contact with clients and appointments can be arranged to be completed without you leaving your house. We can communicate the exam findings and treatment plan with you on the telephone and follow up with emailed orders.
- Farm Appointments: If you have an appointment at your home or barn, we will continue to take care of your horses, but will practice social distancing and eliminate person to person contact. Please limit the number of people present for the appointment to one, stand six feed apart, and allow our technical staff to handle the horses for exams and procedures.
- Office Appointments: When you arrive at the clinic, please stay in your vehicle and call 240-818-5971 to let us know that you are present. A staff member will come out to meet you and assist you and your horse inside our facility. We are limiting the number of non-employees inside the barn.
- Picking up medications/dropping off samples: Call ahead for anything that you need to pick up or drop off at the clinic. Payment can be made over the phone via credit card. Please call 240-818-5971 and a staff member will bring the medication to you or pick up the sample from your vehicle.
In addition, the most recent Guidance from the Maryland State Board of Veterinary Medical Examiners (April 01, 2020) states that “All veterinary hospitals and clinics should postpone all routine or elective surgical procedures immediately. Routine procedures are defined as those that can be postponed for at least three months without undue risk to an animal’s current or future health.” As an equine ambulatory practice, we will continue to use our Professional Judgment in our scheduling.
There is no evidence at this time that your horse can develop this particular strain of Coronavirus or that this virus can be spread by handling horses.
Please stay safe and follow all recommended guidelines to keep yourself healthy.
From all of us at South Mountain Equine